Initialyze Inc. (“Initialyze”, "Bot Yourself", “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, share, and protect information when you interact with our websites, professional services, software products, platforms, applications, events, and other solutions.
Bot Yourself is a product operated by Initialyze Inc. This Privacy Policy applies to Bot Yourself, including SMS communications sent by Initialyze Inc. in connection with the Bot Yourself service.
This Privacy Policy applies unless a specific Initialyze product or service provides a separate privacy notice.
1. Information We Collect
The information we collect depends on how you interact with Initialyze and which products or services you use. It may include:
- Identity and contact information, such as your name, email address, mobile phone number, company, and job title.
- Account and profile information, such as login details, preferences, settings, and account identifiers.
- Information you provide to us, including messages, inquiries, forms, feedback, support requests, and other content you submit.
- Product and service data, including information generated or provided while using our software, applications, platforms, or professional services.
- Connected-service data, when you choose to connect a third-party service, account, or application to an Initialyze product.
- AI interaction data, such as prompts, conversations, preferences, assistant memory, tasks, and other information you provide to AI-enabled features such as Bot Yourself.
- Usage and technical information, such as IP address, browser type, device information, pages or features used, timestamps, diagnostics, and security logs.
- Cookies and similar technologies, which may help us operate our websites, remember preferences, understand usage, and improve our services.
- Event and business-contact information, such as information you provide at conferences, trade shows, webinars, meetings, or other events, including information obtained when you provide your details or allow us to scan an attendee badge.
When you connect a third-party service to one of our products, we may receive information from that service based on the permissions you grant. You may revoke those permissions through the applicable service or product where available.
2. How We Use Your Information
We may use personal information to:
- provide, operate, support, and improve our products and services;
- create and manage accounts;
- verify identity and account ownership;
- personalize user experiences;
- respond to questions, requests, and support inquiries;
- provide AI-powered features and perform actions you request or authorize;
- send service-related communications, including authentication codes, assistant responses, reminders, task updates, confirmations, account notifications, and alerts;
- communicate by email about products, services, events, and business opportunities (we do not use SMS for these communications);
- understand how our websites, products, and services are used;
- maintain security and prevent fraud, abuse, or unauthorized activity;
- develop and improve our products, services, and technology;
- comply with legal, regulatory, contractual, and business obligations; and
- protect our rights, users, systems, and services.
3. AI and Connected Services
Some Initialyze products and solutions use artificial intelligence or integrate with third-party services.
For example, Bot Yourself may process information you provide, along with relevant information from services you choose to connect, to answer questions, provide personalized assistance, generate reminders, or perform actions you authorize.
Information necessary to provide these features may be processed by technology, cloud, AI, communications, or other service providers acting on our behalf. We aim to limit access and processing to what is reasonably necessary to provide the requested functionality.
4. SMS and Mobile Messaging
Certain Initialyze products, including Bot Yourself, use SMS messaging.
The Bot Yourself SMS program is used only for transactional, account-related, assistant, and other functional communications that you request or enable. Initialyze does not send marketing or promotional messages through the Bot Yourself SMS program, and does not send SMS on behalf of any third party.
If you provide your mobile phone number and separately consent to receive SMS messages, Initialyze Inc. may use that number to send messages related to your Bot Yourself account and the features you use. These may include account registration and verification codes, AI assistant responses, reminders, task and activity updates, confirmations, account notifications, and alerts.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. Reply HELP for assistance, or contact us at hello@initialyze.com. If you opt out, Bot Yourself features that depend on SMS will no longer be available to you.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may disclose mobile information to service providers that help us deliver messaging, authentication, security, or hosting services, solely as necessary to provide those services on our behalf and under contractual restrictions. These providers may not use your mobile information or messaging consent for their own purposes.
5. How We Share Your Information
We do not sell personal information.
We may share personal information when reasonably necessary with:
- Service providers that help us operate our business or provide services, such as cloud hosting, communications, AI, analytics, security, authentication, payment, and support providers.
- Third-party services you authorize, when necessary to provide an integration or perform an action you request.
- Professional advisers, such as attorneys, accountants, auditors, and insurers where appropriate.
- Government authorities or other parties, when required by law or when reasonably necessary to protect rights, security, safety, or prevent fraud.
- Business transaction participants, in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar transaction.
We may also share aggregated or de-identified information that does not reasonably identify an individual.
For clarity, the sharing described in this section does not permit mobile phone numbers, SMS opt-in information, or messaging consent data to be shared with third parties or affiliates for marketing or promotional purposes.
6. Marketing and Events
We may use business contact information to communicate with you about Initialyze products, services, events, insights, and opportunities that may be relevant to you.
This may include information you provide directly to us or information we receive when you interact with Initialyze at a conference, trade show, webinar, meeting, or other event.
Event organizers and conference providers may independently process your information under their own privacy policies. This Privacy Policy describes how Initialyze handles information once we receive it.
You may unsubscribe from marketing emails at any time using the unsubscribe link in the message or by contacting us.
Initialyze does not send marketing or promotional communications by SMS. Marketing communications described in this section are sent by email only. Mobile phone numbers, SMS opt-in information, and messaging consent are never used for marketing or promotional communications, and are never shared with third parties or affiliates for any purpose other than delivering the functional messages you requested.
7. Cookies and Analytics
We may use cookies and similar technologies to operate and secure our websites and applications, remember preferences, understand usage, measure performance, and support analytics and marketing activities.
You can generally control cookies through your browser settings. Disabling certain cookies may affect how some features function.
8. Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
No system can guarantee absolute security, but we regularly consider appropriate measures based on the nature of the information we process.
We keep personal information only for as long as reasonably necessary to provide our services, meet legitimate business needs, comply with legal obligations, resolve disputes, maintain required consent and opt-out records, and enforce our agreements.
When information is no longer needed, we may delete or anonymize it, subject to applicable legal and operational requirements.
9. Your Privacy Rights and Choices
Depending on where you live, you may have the right to:
- access personal information we hold about you;
- correct inaccurate information;
- request deletion of your information;
- request a copy or transfer of certain information;
- object to or restrict certain uses of your information;
- withdraw consent where processing is based on consent;
- opt out of marketing communications;
- disconnect third-party integrations;
- opt out of SMS messages by replying STOP; and
- exercise other rights available under applicable privacy laws.
We may need to verify your identity before completing certain requests.
To exercise your rights, contact us at hello@initialyze.com.
10. Children's Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from children under 18 without appropriate authorization.
If you believe we have collected such information, please contact us so we can take appropriate action.
11. International Data Processing
Initialyze and our service providers may process information in the United States and other countries.
Where required by law, we use appropriate measures to protect personal information transferred across borders.
12. Changes to This Policy
We may update this Privacy Policy from time to time as our business, products, services, or legal requirements change.
When we make changes, we will update the Last Updated date above. If required by law, we will provide additional notice of material changes.
13. Contact Us
If you have questions about this Privacy Policy or how Initialyze handles personal information, contact us:
Initialyze Inc.
Email: hello@initialyze.com